Frequently Asked Questions
Everything you need to know about Aloan's lending marketplace
General Questions
What is Aloan?
Aloan is a modern lending marketplace that connects auto dealerships with multiple lenders through a single platform. We streamline the financing process, increase approval rates by 35%, and help dealerships close more deals faster.
How does Aloan work?
Dealers submit one application through our platform, which is then sent to multiple lenders simultaneously. Lenders compete for the business by providing competitive offers. Dealers can compare offers and choose the best terms for their customers.
Is Aloan available nationwide?
We are rapidly expanding across the United States. Currently, we serve dealerships in major markets including California, Texas, Florida, and New York. Join our waitlist to be notified when we launch in your area.
What types of dealerships can use Aloan?
Aloan works with all types of dealerships including new car dealers, used car dealers, independent dealers, franchise dealerships, powersports dealers, RV dealers, and equipment dealers.
For Dealers
How quickly can my dealership start using Aloan?
Most dealerships can be fully onboarded within 24-48 hours. Our streamlined setup process includes verification, training, and integration with your existing systems.
What are the costs for dealerships?
We offer flexible pricing plans based on your dealership size and transaction volume. Contact our sales team for a customized quote that fits your business needs.
Does Aloan integrate with my DMS?
Yes! Aloan integrates with major dealer management systems including CDK, Reynolds & Reynolds, DealerTrack, and others to minimize duplicate data entry.
How much can Aloan increase my approval rates?
On average, dealerships using Aloan see a 35% increase in approval rates. This varies based on your customer demographics and the lenders in your market.
Can I choose which lenders to work with?
Yes, you have full control over which lenders receive your applications. You can set preferences based on your experience and relationships.
For Lenders
How does Aloan benefit lenders?
Aloan provides access to pre-screened, quality loan applications from verified dealerships. This reduces your customer acquisition costs by up to 50% while expanding your reach.
What types of lenders can join Aloan?
We work with banks, credit unions, finance companies, and alternative lenders. Whether you focus on prime, near-prime, or subprime lending, there's a place for you in our marketplace.
How are applications routed to lenders?
Applications are intelligently routed based on your lending criteria, geographic preferences, and current capacity. You only receive applications that match your requirements.
Can I set my own lending criteria?
Absolutely! You define your lending parameters including credit score ranges, loan amounts, vehicle types, and geographic areas. Our platform respects these preferences.
What are the costs for lenders?
We offer performance-based pricing that aligns with your success. Contact our partnerships team for detailed pricing based on your lending volume.
Technical Questions
Is Aloan secure?
Yes, we use bank-level encryption and security protocols to protect all data. We are SOC 2 compliant and follow industry best practices for data protection.
What browsers does Aloan support?
Aloan works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.
Is there a mobile app?
Our platform is fully responsive and works great on mobile devices. Native iOS and Android apps are coming soon.
What kind of support does Aloan provide?
We offer comprehensive support including phone, email, and chat support during business hours. Enterprise customers receive dedicated account management.
Still Have Questions?
Our team is here to help you get started with Aloan